I collect and use personal data via email, telephone and in person only as needed to deliver products to you. I also keep a mailing list to continue to inform you of news and events.
The information I keep may include your name, address, telephone number, email address and other data which may identify you.
What Information Is Collected?
We collect and hold data when:
You purchase an item via email or telephone that must be posted.
I use this information to process your order.
If you contact Oliver Lovley Fine Art to make an enquiry. I keep and use this in relation to your enquiry.
You sign up to the newsletter online or in person. I use these details to send you information about Oliver Lovley Fine Art events and news in the format you have requested.
How I Use Your Data
I only use your data in relation to the operation of Oliver Lovley Fine Art in the manner you have specified (e.g. to process an order or to send you email newsletters)
Communicating With You
I send out a newsletter containing news and events relating only to Oliver Lovley Fine Art. You can unsubscribe using the link at the bottom of any email.
I may also make contact regarding purchases for quality or monitoring purposes only.
Mailing data is maintained through Mailchimp, a secure third-party mailings website which is signed up to ‘Privacy Shield’ signalling their commitment to keeping your information secure. PayPal is the chosen payment gateway for the same reasons. I never see your private payment information during a PayPal payment.
Occasionally third parties are employed to operate delivery/dispatch.
I will only share the minimum information to process your order.
I do not permit these parties to use such information for any other purpose than to perform the services they have been instructed to provide by myself. I may also need to disclose your information if required to do so by law.
How I Secure, Store and Retain Your Data
Oliver Lovley Fine Art will use all reasonable endeavours to ensure that you provide personal information in a secure and confidential environment and when the information is no longer needed it will be destroyed. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, I have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information collected.
These procedures are reviewed regularly to ensure your data is kept secure and that I am compliant with legal requirements and your own personal wishes.
Personal or identifiable data retained for as long as reasonable for legal or business purposes. These periods may include time for contract law or similar obligations, and to maintain adequate business and financial records.
Controlling Your Personal Information
I only use your personal information for direct marketing purposes if I have your consent. If you have previously agreed to us using your personal information for direct marketing purposes, you may unsubscribe at any time.
You can find out what data we hold on you by making a ‘Subject Access Request’ via email to: email@example.com
I will endeavour to make this information available, subject to identity checks, within 30 days of your request.
Oliver Lovley Fine Art
Telephone: 07532 179119